• 27/04/2020

    Cleaning of Water Distribution Pipes : 27-30 April 2020

    To improve our services, we will do a routine pipe cleaning for clean water which can temporarily affect the quality of the water that we distribute.

    Flushing Micro from 27-30 April 2020, starting from 10 AM to 2.30 PM.

    • 27 April 2020 : Taman Imam Bonjol (LV North)
    • 28 April 2020 : Taman Singosari (LV North)
    • 29 April 2020 : Permata Hijau Town House (LV West)
    • 30 April 2020 : Taman Ubud Lestari (LV West)

    During the activities, there are might any temporary disruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information.

    Thank you.
  • 24/04/2020

    The Ban of Mudik by the Government

    As you are aware, the Government through the Ministry of Transportation has recently advised on the ban on going home ‘mudik’ for Eid Al-Fitr 1441 H due to the evolving COVID-19 pandemic which continues to have a huge impact on the health and safety of our nation.

    The temporary ban takes effect on Friday, April 24, 2020, and covers the movement of public transportation, such as: land, sea, and air transport, trains, as well as private vehicles and motor cycles. In-and-Out access of Large Scale Social Restriction (Pembatasan Sosial Berskala Besar/PSBB) such as Jabodetabek is also prohibited.

    The validity period of the temporarily ban is as follows:
    • Land transport: 31 May 2020
    • Air Transport: 1 June 2020
    • Sea Transport: 8 June 2020
    • Train: 15 June 2020

    We therefore seek your active participation and cooperation to observe these new, important regulations and be advised of the following:
    1. Strictly observe the ban of mudik due to the threat of Covid-19 transmission when travelling.
    2. Inform your household staff and helpers about the ban of mudik.
    3. If your household / helper staff still insists to go on mudik, please do not rush to re-employ them later as the Covid-19 transmission can occur at any time, including during their travel time. Our security officer will record this at the cluster post guard.

    Let us continue to be vigilant in maintaining physical distancing and to remain conscious of the safety and health protocols to protect yourself and your family.

    We know this is a difficult time but with your support and care, we will be able to do our part to prevent the spread of COVID-19 in our community.

    Do register yourself and your family through http://bit.ly/contact_tracking_LippoVillage_ID or http://bit.ly/contact_tracking_LippoVillage_EN, and send your WhatsApp number by completing your name, email and home address via http://bit.ly/LVCOVID.

    If you need any further information or advise please contact our TMD Call Center at (021) 55 777 557 or email TMD@lippokarawaci.co.id. In case of emergency condition, please call our 24 hours’ emergency officers at 0800 1900 911. Stay connected with us.

    Thank you for your support and stay safe! 


  • 17/04/2020

    Covid-19 : Important Notice PSBB Banten

    Banten Governor, Dr. H. Wahidin Halim has announced that the implementation of Large-Scale Social Restrictions (Pembatasan Sosial Berskala Besar / PSBB) in Greater Tangerang, including Tangerang City, Tangerang District and South Tangerang.

    The PSBB takes effect on Saturday, April 18, 2020.

    The implementation of the PSBB in Banten takes into consideration that it borders directly with Jakarta and that 70 percent of Covid-19 cases have been identified in Jakarta, Bogor, Depok, Tangerang and Bekasi (Jabodetabek) area where Banten now has the third-largest number of Covid-19 cases in Indonesia after Jakarta and West Java. West Java itself implemented the PSBB on 15 April 2020 followed by Jakarta which already enacted the PSBB on 10 April 2020.

    The summary of PSBB in Banten as follow:
    1) Limitation to number of passengers in the car and motorcycle. Transportation mode can only accommodate 50% of capacity. Our security will do initial filtration at cluster gate posts
    2) Meet ups, sports, entertainment and academics are limited except marriage in Religious Office (Kantor Urusan Agama / KUA) without reception.
    3) Public facilities are limited except supermarket/mini market, traditional market, pharmacy, groceries, cooking oil, gas and electricity.
    4) Offices are limited except defense and security offices, government office, healthcare, logistic, economic services, communication and industry.
    5) Religious activities conducted from home.
    6) Educational Institutions are restricted except educational, training and research institutions related to health services.

    With the enactment of PSBB in Banten, we seek everyone’s cooperation to be vigilant and more conscious in maintaining safety measures to protect yourself and others.

    Please be reminded and be guided as follows:
    1) Wash your hands regularly and clean areas that are often touched by hands such as refrigerator, keys, door handles, stair railing, and your cellphone.
    2) Limit the frequency and number of family members traveling out of the house. Observe curfew of 8 PM.
    3) Wear a mask and keep a minimum distance of 2 meters when you go out.

    Register yourself and your family through http://bit.ly/contact_tracking_LippoVillage_ID or http://bit.ly/contact_tracking_LippoVillage_EN, and send your WhatsApp number by completing your name, email and home address via http://bit.ly/LVCOVID .

    If you need any further information or advise please contact our TMD Call Center at (021) 55 777 557 or email TMD@lippokarawaci.co.id. In case of emergency condition, please call our 24 hours’ emergency officers at 0800 1900 911.

    Stay informed. Stay safe!




  • 13/04/2020

    Cleaning of Water Distribution Pipes : 13-21 April 2020

    To improve our services, we will do a routine pipe cleaning for clean water which can temporarily affect the quality of the water that we distribute.

    Flushing Micro from 13-21 April 2020, starting from 10 AM to 4 PM.

    • 13 - 15 April : Taman Kyoto (LV West)
    • 14 - 16 April : Permata Hijau Townhouse (LV West)
    • 15 - 17 April : Himalaya (LV Central)
    • 16 - 18 April : Taman Ubud Cempaka Timur (LV West)
    • 17 - 21 April : Taman Ubud Lestari (LV Wesr)
    • 18 - 21 April : Blok D13 (LV West)

    During the activities, there are might any temporary disruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information.

    Thank you.
  • 10/04/2020

    No Lippo Village Shuttle Bus Services Until Further Notice

    DKI Jakarta will enact Large-Scale Social Restrictions (PSBB) starting from Friday, 10 April 2020 to break the chain of COVID-19 spread. This measure affects restriction to number of passengers travelling in Jakarta. TMD collaborate with Royal Platinum as bus operator to contribute and in obeying the new measure. With this in mind, we would like to inform you that Lippo Village Shuttle Bus to and from Jakarta will be temporarily suspended, effective April 10, 2020 until further notice.

    To receive complete information regarding COVID-19 in Lippo Village, register yourself and your family through the links below:
    1. http://bit.ly/contact_tracking_LippoVillage_ID or http://bit.ly/contact_tracking_LippoVillage_EN
    2. http://bit.ly/LVCOVID

    Thank you for being part of the chain in breaking COVID-19 spread in Indonesia. Our efforts are not complete yet, let’s continue our action to stay at home and exercise healthy lifestyle.
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