• 12/05/2021

    TMD Operational Hours During Eid al-Fitr Holidays

    To our residents celebrating Eid Al-Fitr 1442 H, our best wishes for a joyful and blessed time with your families.

    Please be advised of TMD operational hours during the following period:

    1. The Eid Al-Fitr will be on 13-14 May 2021. This will also coincide with a mass leave on 17-21 May 2021 whereby TMD’s operations will be applied similarly as national holidays and Sunday, from 9 Am to 1 PM.

    2. TMD will resume to normal operational hours from 24 May 2021.

    TMD Call Center at (021) 55 777 557 is open as usual from 8 AM to 5.30 PM daily, should you have any queries. In case of emergency, please contact 08001900911 for immediate assistance from our duty officers who are on standby 24 hours.
  • 10/05/2021

    Cleaning of Water Distribution Pipes: 10-12 May 2021

    To improve our services, we will do a routine maintenance of main water pipe which can temporarily affect the quality of the water that we distribute.

    Flushing Micro will be held from 10 to 12 May 2021, starting from 10 AM to 4 PM:
    • 10, 11 May: Taman Britania, Taman Hokkaido (LV North)
    • 11, 12 Mei: Taman Paris (LV North)
    • 12 Mei: Taman Mediterranean (LV Central)

    During the activities, there are might be any temporary water interruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information. Thank you.
  • 03/05/2021

    Pest Control Program May 2021

    TMD will be undertaking a routine pest control program (fogging method) once a month for external and public areas to keep the environment pest free (mosquito and vermin).

    The program will be implemented starting on Monday, 3 May 2021 from 8 AM to 4 PM (please see below schedule). In case of rain, the pest control schedule will be shifted to the next day.

    TMD will assign officials to implement the spraying at no charge.

    Things that residents need to do when fogging takes place:
    • Keep Children and infants safely away during fogging and attend to them.
    • Keep your pets safely from spraying activities.

    Your active participation in this program will be much appreciated. For further information please contact our Call Center at (021) 55 777 557. Thank you.

  • 02/05/2021

    Cleaning of Water Distribution Pipes: 3-7 May 2021

    To improve our services, we will do a routine maintenance of main water pipe which can temporarily affect the quality of the water that we distribute.

    Flushing Micro will be held from 3 to 7 May 2021, starting from 10 AM to 4 PM:
    • 3, 4, 5 May: Taman Beverly Golf (LV Central)
    • 4, 5, 6 May: Taman Ayu (LV North)
    • 5, 6, 7 May: Taman Hijau & Danau Elok (LV Central)
    • 6, 7 Mei: Taman Elok & Taman Elok Selatan (LV Central)
    • 7 Mei: Taman Ubud Permai (LV West)

    During the activities, there are might be any temporary water interruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information. Thank you.
  • 26/04/2021

    Cleaning of Water Distribution Pipes: 26-30 April 2021

    To improve our services, we will do a routine maintenance of main water pipe which can temporarily affect the quality of the water that we distribute.

    Flushing Micro will be held from 26-30 April 2021, starting from 10 AM to 4 PM:
    • 26, 27, 28 April: Taman Ubud Indah (LV West)
    • 27, 28, 29 April: Taman Ubud Estate (LV West)
    • 28, 29, 30 April: Taman Ubud Asri (LV West)
    • 29 April: Taman Paris (LV North)
    • 30 April: Taman Bukit Chedi (LV West)

    During the activities, there are might be any temporary water interruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information. Thank you.
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