• 19/02/2021

    Weather Alert 20 February 2021

    Heavy rain and thunderstorms have already occurred in the Lippo Village area, we strongly encourage you to stay at home.

    Please contact our 24 Hours’ Emergency Number at 0800 1900 911 if you need assistance. TMD officers remain on the site to minimize the problems by the unpredictable weather, as well as to handle puddles that arise in several areas of Lippo Village.

    We will keep you informed about the current situation at Lippo Village during extreme weather conditions.

    Stay safe and alert!
  • 18/02/2021

    Weather Alert 18-19 February 2021

    Notification from the BMKG on possible heavy rain to cause flooding between 18 to 19 February 2021 in several areas of Java, including in Kabupaten Tangerang and Tangerang Kota.

    Your safety is important to TMD. Do anticipate thunderstorms and strong winds with possible flooding, landslides, power failure and difficult travelling conditions in such unpredictable weather conditions from January to March 2021.

    TMD is always on standby and ready to handle and minimize the unpredictable issues caused by the rainy season, especially monitoring the low-level areas to prevent flooding.

    We will keep you updated on the latest situation in Lippo Village. If you are in an emergency situation, please contact our 24-Hours TMD Emergency at 0800 1900 911.

    Stay Safe and Healthy. 
  • 17/02/2021

    Electrical Power Interruption 17 February 2021: Some Areas of LV West

    Please be advised that due to unforeseen circumstances at PLN main power installation, a temporary power interruption has occurred now from 1 to 5 PM. 

    Affected area(s): Taman Ubud Loka, Taman Ubud Cendana, Taman Ubud Kencana, Taman Ubud Cempaka Barat, Taman Ubud Cempaka Selatan, Taman Ubud Cempaka Timur, Imperium Design, Taman Ubud Estate, Taman Bukit Chedi, Taman Ubud Indah, Taman Ubud Permai, Taman Ubud Timur, Taman Ubud Lestari, Taman Ubud Asri

    Currently the problem is being handling by PLN and we hope that the power will soon get back to normal.

    We apologize for any inconvenience caused. Should you require additional information please contact our Call Center at (021) 55 777 557. Please call our 24-Hour Emergency at 08001900911 in case of emergency. Thank you.

  • 15/02/2021

    TMD Call Center is Back to Normal Now

    Please be informed that the telephone number for TMD Call Center at (021) 55 777 557 is back to normal now. If any resident has questions, complaints or requires information of TMD services, please contact TMD Call Center. Our Call Center officers are serving residents every day (from 8 AM to 5.30 PM), including Saturdays, Sundays and public holidays.

    For a condition that requires emergency assistance, please contact TMD Emergency Call officers who are always ready to serve 24-hours a day at 0800 1900 911.

    Thank you.
  • 14/02/2021

    Cleaning of Water Distribution Pipes: 15-19 February 2021

    To improve our services, we will do a routine pipe cleaning for clean water which can temporarily affect the quality of the water that we distribute.

    Flushing Micro will be held from 15-19 February 2021, starting from 10 AM to 4 PM:
    • 15, 16, 17 February: Taman Osaka (LV West),Taman Brawijaya (LV Central)
    • 16, 17, 18 February: Taman Pattaya & Taman Kyoto (LV West)
    • 17, 18, 19 February: Taman Ubud Asri (LV West)

    During the activities, there are might any temporary disruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information. Thank you.