Please be informed that the telephone number for TMD Call Center ag (021) 55 777 557 is currently experiencing interference and still being repaired. We will let you know once the function is back to normal.

For a condition that requires emergency assistance, please contact TMD Emergency Call officers 0800 1900 911.

We apologize for any inconvenience caused. Thank you.

Following up on our information this morning, please be informed that until now we are still experiencing unstable water supply in Lippo Village. 

Please be informed that until now due to unforeseen circumstances (floods, increase of water river) we are currently experiencing a water disruption in Lippo Village, such as low water pressure or stop water supply to your house.

Please conserve on the use of water and store sufficient quantity, in case of an emergency condition.

Please contact our 24 Hours' Emergency Number at 0800 1900 911 if you need assistance. Our officers remain on the site to deliver the water as well as to handle puddles that arise in several areas of Lippo Village.

We will keep you updated on the situation and appreciate your support and understanding.

Thank you. 

Please be informed that today, Wednesday 1 January 2020, we have encountered a problem in the main water supply system causing water disruption in certain areas, low water pressure to your home.

We will inform you as soon as the water supply back to normal.

We sincerely apologize for this inconvenience. Our water truck is on standby for your water requirements. Please call our Call Center at (021) 55 777 557 during office hours or Emergency at 0800 1900 911 for assistance.

Thank you

To improve our services, we will do a routine pipe cleaning for clean water which can temporarily affect the quality of the water that we distribute.

Flushing Micro from 30 December 2019 to 7 January 2020, starting from 10 AM to 4 PM :

• 30, 31 December 2019, 1 January 2020 : Taman Pattaya dan Blok B15 (LV West)
• 31 December 2019, 1, 2 January 2020 : Taman Beverly Golf (LV Central)
• 1 - 3 January 2020 : Taman Kyoto (LV West)
• 2, 3, 6 January 2020 : Taman Diponegoro (LV Central)
• 3, 6, 7 January 2020 : Taman Hokkaido (LV West)

During the activities, there are might any temporary disruptions, such as :
1) Decreasing of water pressure,
2) Changing of water quality.

Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

Before the activity takes place, we suggest you close the tap in the water meter until it is finished and if the water supply back to normal, please flushing the water before you use it.

We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information.

Thank you.