• 02/08/2019

    Cleaning of Water Distribution Pipes : 5 – 9 August 2019

    To improve our services, we will do a routine pipes cleaning for clean water from 5 - 9 August 2019, starting from 10 AM to 4 PM which can affect the quality of the water that we distribute.

    The schedule will be as follows :

    1. Monday, 5 August 2019 area Taman Permata Parahyangan dan D 13 (LV West)

    2. Friday, 9 August 2019 area Ruko Espana dan Jl. Halmahera (LV North)

    During the activities, there are might any temporary disruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you to close the tap in the water meter until it is finish and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information.

    Thank you.

  • 02/08/2019

    Important Advisory : Earthquake 02 August 2019

    As you may be aware, we have experienced an earthquake today, Friday, 2 August 2019 at 7.03 PM near Sumur, Banten, which measured M 7.4. The earthquake epicenter was 10 Km below sea level and there was potential for a tsunami in some areas, according to information from BMKG.

    We would like to remind all residents that in the event of an earthquake, please do not panic. In most cases during an earthquake, the safest way is to take cover under a solid object such as a wooden dining table, or at the nearest structural column and remain calm. If you are outside during an earthquake, move to an open area and stay away from power lines, trees, vehicles, buildings, signs and other potential hazards.

    For further government advise, please go to http://inatews.bmkg.go.id . You may also contact our Call Center at (021) 55 777 557 during office hours or our 24 hours' Emergency Number at 0800 1900 911 if you need any assistance.

    Thank you and keep safe.

  • 01/08/2019

    Power Interruption : Taman Imam Bonjol

    Please be informed that due to the electrical maintenance at the main power substantion, there will be electricity power interruption at Taman Imam Bonjol – LV North area on Friday, 2 August 2019 starting from 13.00 to 16.00hrs.

    Please call our Call Center at 55 777 557 should you need further information. Thank you.

  • 01/08/2019

    Info GrabWheels in Lippo Village

    Cooperated with GrabWheels, now you can find an alternative transportation for short distance by using e-Scooter of GrabWheels.

    There are 7 locations where you can find GrabWheels e-Scooters :
    1. Books & Beyond
    2. Kondominium Golf Karawaci
    3. Imperial Klub Golf
    4. Taman Sari
    5. Maxx Box Lippo Village
    6. KFC Karawaci
    7. McDonald Karawaci

    With only five thousand rupiah (IDR 5,000) you can ride the GrabWheels e-Scooter for 30 minutes.

    How to use GrabWheels e-Scooter:
    1. Select the e-Scooter feature in your GrabWheels application
    2. Use the map to find the location of the nearest GrabWheels
    3. Scan the QR Code to start your trip with GrabWheels
    4. End your trip by returning the e-Scooter in the GrabWheels parking lot and ending it in your GrabWheels application

    Before you start your GrabWheels trip in Lippo Village, please pay attention for the following safety regulations :
    1. This GrabWheels only for 18 years and above
    2. May only be used in Pedestrian area of the Central Business District (CBD)
    3. Not allowed to be used on the highway
    4. Only for 1 (one) person per e-Scooter
    5. Take and return it at the nearest GrabWheels Parking lot
    6. Check your GrabWheels e-Scooter before you ride (check the brake and gas button)
    7. Use a helmet for safety
    8. Go down and lead the GrabWheels e-Scooter when it is derivative, incline, road uneven and wet
    10. Keep the speed limit at 15km per hour
    11. Use closed shoes
    12. Pay attention to your surroundings

    Riding GrabWheels e-Scooter can be a fun, but safety is the most important.

    Please be careful and follow the rules that apply, for the safety of you and others.

  • 31/07/2019

    Pest Control Outdoor August 2019

    Keeping our Environment Pest Free, please be informed that TMD will be undertaking a monthly pest control program (fogging method) for external areas and private gardens to control mosquito and vermin populations. 

    The program will be implemented starting on Thursday, 01 August 2019 (please see below schedule). 

    The program will proceed as follows:
    - TMD will assign officials to implement the spraying at no charge. 
    - Keep your pets safely from spraying activities.
    - Keep Children and infants safely away during fogging and attend to them.

    Your active participation in this program will be much appreciated. In case of rain, the pest control schedule will be shifted to the next day. The Rodent Control program will be carried out on a routine basis. 

    For further information please contact our Call Center at (021) 55 777 557. Thank you.