• 27/03/2019

    Go Green, Go Paperless

    Residents now can access the billing information through the TMD website : www.lippovillage.com . To make it even easier, TMD sends the residents’ billing info by SMS as well. Starting billing of March 2019, TMD will replace the previous SMS services by using What’s Apps services instead. Hence, please make sure your mobile number can also receive What’s Apps text. Please register your WA number with TMD via email: TMD@lippokarawaci.co.id or Call Center (021) 55 777 557 or you may come to TMD Customer Service.

    TMD started the year with its ‘Go Paperless’ initiative. This is one of the many steps forward to TMD’s realizing its commitment towards environmental sustainability.

    Commencing April 2019, TMD will not be providing printing services for the Billing Statement (or referred to as the Report Details Statement/RDS) at TMD Customer Service. If owners or residents need the RDS to be printed, there will be a charge of IDR 10,000 (ten thousand rupiah) per piece.

    Paper is one of the world’s most widely used consumer materials, despite the rise of electronic communication methods. To produce a single tone of paper consumes approximately 20 full grown trees. A few small action can quickly become a habit for a more sustainable, planet-friendly lifestyle.

    Go Paperless and support TMD’s initiatives towards environmental sustainability. Be part of the Go Green movement!

  • 01/03/2019

    Pest Control Program March 2019

    Keeping our Environment Pest Free, please be informed that TMD will be undertaking a monthly pest control program (fogging method) for external areas and private gardens to control mosquito and vermin populations.

    The program will be implemented starting on Friday, 1 March 2019 (please see below schedule).

    The program will proceed as follows:
    - TMD will assign officials to implement the spraying at no charge.
    - Keep your pets safely from spraying activities.
    - Keep Children and infants safely away during fogging and attend to them.

    Your active participation in this program will be much appreciated. In case of rain, the pest control schedule will be shifted to the next day. The Rodent Control program will be carried out on a routine basis.

    For further information please contact our Call Center at (021) 55 777 557. Thank you. 

  • 16/02/2019

    Update Info on Water Supply Disturbance : Saturday, 16 February 2019

    Please be advised that due to indication of unforeseen circumstances at the main water installation, the water supply to your house in Lippo Village might be interrupted at any time, such as :

    1. decreasing water supply,
    2. changing water quality,
    3. stop water supply.

    In anticipation, please conserve on the use of water and store sufficient quantity at least in the next a week. However, our water truck will be on standby for your urgent water requirements. Please call our Emergency at 0800 1900 911 for any assistance.

    We apologize for any inconvenience caused. Thank you for your patience and understanding.

  • 15/02/2019

    Cleaning of Water Distribution Pipes : 18-22 February 2019

    To improve our services, we will do a routine pipes cleaning for clean water at Lippo Village North and Lippo Village West from 18 to 22 February 2019, starting from 10 AM to 4 PM which can affect the quality of the water that we distribute.

    The schedule will be as follows :

    Monday, 18 February 2019 area Taman Batu Jimbar dan Legian (LV North)
    Tuesday, 19 February 2019 area Taman Ubud Permata Timur (LV West)
    Wednesday, 20 February 2019 area Taman Parahyangan (LV West)
    Thursday, 21 February 2019 area Taman Permata Parahyangan dan D 13 (LV West)
    Friday, 22 February 2019 area B 15 (LV West)

    During the activities, there are might any temporary disruptions, such as :
    1) Decreasing of water pressure,
    2) Changing of water quality.

    Please keep some of the water in your storage for any urgent needs. However, we will provide a standby water-tank, please call our duty officer for Emergency at 0800 1900 911 should you need additional clean water.

    Before the activity takes place, we suggest you to close the tap in the water meter until it is finish and if the water supply back to normal, please flushing the water before you use it.

    We apologize for any inconvenience caused. Please contact our Call Center at (021) 55 777 557 if you need further details and information.

    Thank you.

  • 15/02/2019

    Water Supply Disturbance : Friday, 15 February 2019

    Please be informed that the main pipe connecting works of PDAM is still ongoing until today, Friday, 15 February 2019.

    Therefore, the temporary disruptions/ conditions in Lippo Village during the activities might shall continue, such as :

    1) decreasing water supply,
    2) changing water quality,
    3) stop water supply.

    Our water truck will be on standby for your urgent water requirements. Please contact our Emergency officers at 0800 1900 911 for any assistance.

    We will keep update you on this matter. We apologize for any inconvenience caused.

    Thank you for your patience and understanding.