Need help? Talk to us with TMD LiveChat

‘We are here’ – this welcome message will pop up and greet you directly. Look for the icon at the bottom right corner of the webpage when you open our website: www.lippovillage.com.

Launching TMD LiveChat! – one of TMD’s new service you can easily use to connect with us. You can open it anytime or anywhere by using your mobile device.

Just drop your message during office hours and get a fast response from our ‘assistant’. It’s a smart way to get any necessary information about Lippo Village and saves you time rather than queuing at the Customer Service Helpdesk at TMD office. During this time of the pandemic, we can stay more at home, do our necessary physical distancing and keep apart without losing connection.

TMD LiveChat is here to stay!

Our TMD duty officers are always ready to help you. Choose which channel offers the most convenience and suits your needs. Just stay connected!

1) Helpdesk Customer Service
Monday to Friday: 8 AM to 17.30 PM
Saturday: 9 AM to 15.00 PM and Sunday/ Public Holidays: 9 AM to 13.00 PM

2) Call Center: (021) 55 777 557
Monday to Sunday, as well as Public Holidays: 8 AM to 17.30 PM

3) Emergency Call
24 Hours’ assistance at 08001900911

4) TMD LiveChat
Monday to Sunday, as well as Public Holidays: 8 AM to 17.30 PM

5) Email: TMD@lippokarawaci.co.id

You can also get updates about Lippo Village, what’s happening and interesting information anytime. Simply follow us at our Instagram @lippovillage or open our bilingual (English and Indonesian) webpage at www.lippovillage.com. Check it out and find the information you need!

Don’t let anything stop you from reaching us! Contact us 24/7, we are ready to serve you!